Vector Print - Perfection for the Perfectionist.

Terms and Conditions

Definitions:

The Company: Vector Print. The buyer/customer: The purchaser of products from Vector Print.

Conditions:

If a carriage charge is not paid it is the responsibility of the buyer to return and collect goods to / from the Company's premises (see definition for The Company). All products advertised are subject to availability. The Company reserves the right to charge carriage fees to the buyer in the returning / dispatching of goods. The Company gives no assurance as to the mutual compatibility of components sold on any single invoice unless the relevant checks have been requested by the buyer. Prices are subject to change without prior notice at the discretion of the Company. E & OE.

In the case of agreed credit account sales, payment is due in full on the terms of credit agreed which shall be due no later than the agreed duration of credit from the date of invoice (usually 14 days). Any failure to pay shall entitle the Company at its option to treat the agreed credit account contract as repudiated by the buyer or to delay the delivery of any outstanding goods until paid (in addition to any other remedy). Also the Company reserves the right to charge 3% above the National Westminster Bank PLC's base rate of interest on all aged invoices not settled within the agreed terms of the buyer's credit account. Vector Print reserve the right to alter the agreed status & payment terms of any buyers account without agreement from or notice to the buyer and to demand payment in full at any time.

The Company remains the owner of all goods shipped to the buyer until the Company has been paid in full. If any payment due under these conditions is overdue in full or in part the Company may, without prejudice to any of its other rights, recover and / or resell all the goods or any part of them and may enter the buyers premises by it's servants or agents to recover the goods and the buyer shall be liable for all the Company's costs of so doing. If any act or proceedings shall be commenced in which the buyers solvency is concerned, all monies under any transaction covered by these Conditions shall become immediately due and payable.

The Company reserves the right to decline service to any company or consumer.

Carriage fees are not included in any published prices. Prices are updated periodically and are subject to change without notice.

Except where the buyer is dealing as a consumer (as defined in the unfair contract terms act 1977, section 12 ) all other warranties, conditions or terms relating to fitness for purpose, merchantability or condition of the goods, whether implied by Statute, Common Law or otherwise are excluded and the buyer warrants that the buyer is satisfied as to the suitability of the goods for the buyers purpose.

The Company does not accept responsibility for any failures to the buyers components within its possession, unless these have been damaged by the Company.

The Company reserves the right to levy charges for any of the following services:

i) Use of credit / debit cards or rapid cheque clearance facilities.

ii) Diagnosis and testing of any problems encountered with any product

The Company accepts the responsibility of incorrectly dispatched goods (i.e goods not matching the specification displayed on the accompanying invoice) if notified to, and agreed by, the Company within 3 working days of receipt. The Company agrees to pay the return postage and dispatch charges of the correct goods so long as a receipt for postage is included with the goods. The Company does not accept any consequential loss to the customer during this period and offers no compensation for such.

In accordance with the Distance Selling Regulations, the following applies to all mail order and E-Commerce contracts: The buyer is entitled to return the goods within 7 working days for a refund (excluding carriage costs) subject to the following:

i) It is reasonable for the buyer to open the outer packaging and inspect the goods. It is not acceptable to break any seals on the accompanying products or on the item itself.

ii) If the goods are not as specified, advertised or faulty, then the buyer may reject the goods under The Sales of Goods Act.

iii) If the buyer properly rejects any of the goods in accordance with the Distance Selling Regulations within 7 working days in writing, the buyer shall nonetheless be responsible for the return cost of the goods.

iv) If the returned goods received by the Company are or are not in a sellable as new condition, then the Company reserves the right to charge a restocking fee. Whether goods are returned in a sellable condition is to be judged by the Company. If the goods are damaged and not suitable for resale no refund will be given and redelivery of these goods will be at the cost of the buyer.

The Company accepts no responsibility for any consequential loss caused to the buyer for the receiving of faulty goods. Faulty goods received shall be dealt with as outlined below.

Whilst every effort shall be made to keep any delivery date, time of delivery shall not be of the essence. The Company shall not be liable for any consequential loss incurred by the buyer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date.

Unless otherwise agreed the Company may deliver by instalments and in such case each instalment shall be treated as a separate contact and any delay, default or non-delivery in respect of any instalment by the Company shall not entitle the buyer to cancel the remainder of the Contract.

The Company cannot accept any returned goods found to fall into one or more of the following categories:

i) The goods are in some way physically damaged by the buyer.

ii) The warranty label is found to have been tampered with / torn.

iii) The goods are found not to have been sold to the customer by the Company.

iv) The goods are outside the warranty limit.

Upon return of goods found to be faulty, the Company offers the following service:

To return a working replacement of equal or better specification to the customer within 30 days from the commencement of the contract. If, after 30 days, a replacement can not be sent for whatever reason, a full refund will be given if requested at the current market value of the item. If this is not ascertainable, then a refund will be given for the value of the nearest equivalent item.

If goods are ordered in error they may be returned under the Distance Selling Regulation Act within 7 days for a full refund. If goods are to be returned after more than 7 days then the company reserves the right to charge a restocking fee for all resalable returns. Whether goods are returned in a sellable condition is to be judged by the Company. A restocking charge of up to 25% will apply for all such returns which are in a saleable condition.

With respect to items sold from our premises, the Company offers the following services to buyers returning products: Non-faulty items returned to our premises complete with packaging, within 7 working days of purchase may obtain a full refund. Goods must be sellable as new in order to qualify for a full refund. Outside of 7 working days, non faulty items will not be refunded under any circumstances. Faulty items returned within 30 days will be refunded or exchanged for an identical product or nearest equivalent product. Over 30 days from the date of purchase, faulty items will have to be returned to our suppliers which will take a further 30 days. If, after 30 days, a replacement can not be obtained for whatever reason, a full refund will be given if requested at the current market value of the item. If this is not ascertainable, then a refund will be given for the value of the nearest equivalent item.

Except as may be implied by law where the buyer is dealing as a consumer, in event of any breach of these Conditions by the Company the remedies of the buyer shall be limited to damages which shall in no circumstances exceed the price of the goods and the Company shall under no circumstances be liable for any indirect, incidental or consequential damages.

These terms and conditions are subject only to UK law.

General Privacy Statement and Website Terms of Use

Vector Print fully respects your right to privacy and will not collect any personal information about you on this website without your clear permission. Any personal information which you volunteer to Vector Print will be treated with the highest standards of security and confidentiality strictly in accordance with the current Data Protection Act.

Vector Print will not collect any personal data about you on this website, apart from information which you volunteer (for example by e-mailing us or by using our online forms). Any information which you provide in this way is not made available to any third parties, and is used by Vector Print only in line with the purpose for which you provided it.

Collection and use of technical information

Technical details in connection with visits to this website are logged by us for our statistical purposes. No information is collected that could be used by us to identify website visitors. The technical details logged are confined to the following items: The IP address of the visitor's web server - The top-level domain name used (for example: .com, .org, .net) and Click Stream Data which shows the traffic of visitors around this web site (for example pages accessed and documents downloaded).

The type of web browser used by the website visitor

Vector Print will make no attempt to identify individual visitors from the technical details listed above, or to associate the technical details listed above with any individual. It is the policy of Vector Print never to disclose such technical information in respect of individual website visitors to any third party unless obliged to disclose such information by a rule of law. The technical information will be used only by Vector Print, and only for statistical and other administrative purposes. You should note that technical details which we cannot associate with any identifiable individual, do not constitute "personal data" for the purposes of the Data Protection Act, 1998.